Contact Total AdBlock Customer Service
How to Reach a Person at Total AdBlock
Verified Contact Information
Toll-Free Number:
-
1-833-201-8682Cancellation, Termination and Refunds
Customer Service:
-
1-833-201-8681USA/Canada
-
+61 180 095 2291Australia
-
+44 808 169 7741Europe
Legal:
ccpa@totaladblock.com
CCPA Inquiries
billing@totaladblock.com
cancel@totaladblock.com
Cancellation, Termination and Refunds
Total AdBlock Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Total AdBlock Phone Number
1 (833) 201-8682
Average Hold Time
00:01:56
Average Calls duration
4 minutes
Most Popular Total AdBlock Email Address
support@totaladblock.com
Total AdBlock Live Agent Availability
18% of callers successfully reach a real person
Issue Resolution Rate
Low (17% reported full resolution)
Total AdBlock Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Total AdBlock Phone Number | 1 (833) 201-8682 |
| Average Hold Time | 00:01:56 |
| Average Calls duration | 4 minutes |
| Most Popular Total AdBlock Email Address | support@totaladblock.com |
| Total AdBlock Live Agent Availability | 18% of callers successfully reach a real person |
| Issue Resolution Rate | Low (17% reported full resolution) |
| Total AdBlock Customer Service Rating | 3.6 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 87% phone, 13% email |
| Common Reasons for Contact | Activation/ cancellation, refund, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Total AdBlock | First and last name, email or phone number |
Contact Information
Total AdBlock Website:
Total AdBlock Help Center:
Corporate Office Address:
Protected.net Group Limited
Larch House, Parklands Business Park
Denmead,
Hampshire
PO7 6XP
United Kingdom
Other Info (opening hours):
Other Location:
Protected.net LLC
1501 Main St., Ste 201
Venice, CA 90291
Summary of Total AdBlock Customer Service Calls
9.5K
TOTAL
CALLS
CALLS
03:51
AVG CALL
DURATION
DURATION
17%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Total AdBlock?
Activation/ Cancellation Question:
- “Cancel subscription. I never intentionally ordered this service and didn't realize monthly charges taken out of my discovery card. Total Ad Block scammed! I'm still getting ads. So your service isn't working. Cancel immediately.”
- “Cancel AdBlock”
- “Cancel”
Payments and Charges Question:
- “Billing”
- “Unknown charge”
- “Unfamiliar charge”
Refund Question:
- “Refund”
- “Please refund pmt”
- “Refund all unauthorized charges”
Account Question:
- “End subscription”
- “Your takin money out of my acct after I ve can eled”
- “I am having issues with my subscription”
Request for Information Question:
- “Help me or I file fraud charges against you with my bank”
- “Update PAYMENT METHOD”
- “Help with money taken out of my bank”
Product/ Service Question:
- “Adblock not working”
- “Can't not connect”
- “Was chatting with a rep.and got disconnected”
Staff Question:
- “I don't use your service and you are charging me $11”
- “Cant get service enrolled”
- “Never got services,even when charged 4 years!”
Website/ Application Question:
- “Linked email times out. Cannot download app. Paid for subscription. Have receipt.”
- “Troubleshoot initial installation or cancel please without charge”
- “Have not used th8s app in months have tried every month for the last 4 months”
Cards Question:
- “Your still taking money from my card and I canceled that right away.. And how did you get my new card info?”
- “You need to stop trying to take money from my card!”
- “It's saying my card doesn't work”
Return/ Replace Question:
- “Change payment method”
- “Change email on my account”
- “Change of phone and number”
Shipping and Delivery Question:
- “I have been paying for this month's and have not got a thing except adds all the time i whould like my money back 29.99 a month I am not messing with a company that like this”
- “Because I have not received none of my ad stopping I done paid”
- “Haven't gotten my money back and *** doesn't work. It's actually worse”
Other Question:
- “Stealing The”
- “I keep getting ads, why???”
- “Ads keep appearing on my phone”
Compare Total AdBlock Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Total AdBlock